Hello, my name is Anees, I help organizations deliver customer experiences.

Summary

Over 16 years of experience across many sectors, able to lead the delivery of customer experiences

A strategic-thinking, pragmatic and delivery-focused creative and analytical problem solver

Able to manage, lead and research coordinated needs across cross-functional teams and stakeholders

Career Highlights

  • UX lead for end to-end cross-channel business transformations
  • Introduced Progressive Customer Engagement to various large clients
  • Successfully managed UX resources into taking a SaaS approach to designs
  • Financial Services board-level stakeholder management
  • Completion of several successful multi-million dollar UX projects
  • Design of awarding winning web applications
  • Worked on the first mobile service in EMEA in 2000
  • Self-service and UX in business transformation consultant

Previous Clients

  • Home Retail Group
  • UK Ministry of Justice
  • Virgin Media
  • Virgin Mobile
  • Lloyds TSB
  • Fidelity
  • Honda
  • Tesco’s
  • Sainsbury’s
  • JD Williams
  • Thus
  • RDI
  • Moneycorp
  • Homeserve
  • BT
  • Orange
  • Tiscali
  • P&O
  • Telewest
  • Barratt Homes
  • Bobbi Brown
  • Delta Lloyd
  • Ernst&Young
  • Skype
  • Games Workshop
  • Mr Green

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